Call Us Now
(678) 973-146824/7/365. On-site in under 60 minutes. Serving all of Metro Atlanta.
What To Do Right Now
While you wait for our crew, take these steps to protect your family and limit the damage.
Ensure your family is safe
If water is near electrical outlets, if the ceiling is sagging, or if you smell gas, get everyone out of the house immediately and call 911.
Shut off the water source
If you can safely reach the shut-off valve for the leaking pipe or appliance, turn it off. If you cannot identify the source, shut off your main water supply.
Turn off electricity to affected areas
If standing water is near outlets or appliances, turn off the breaker for those areas at your electrical panel. Do not step in standing water to reach a breaker.
Move valuables to dry ground
Move important documents, electronics, photos, and valuables to a room that is not affected. Focus on irreplaceable items first.
Do NOT use household vacuums
Regular vacuums are not designed for water and create a serious electrocution risk. Do not use fans to try to dry the area, as this can spread contamination.
Call WaterTite immediately
Call (678) 973-1468. We will dispatch a crew immediately and guide you through any additional steps while we are on the way.
When to Call
What Qualifies as an Emergency?
If water is actively entering your home or you have standing water, it is an emergency. These are the most common situations we respond to.
Burst or Frozen Pipes
Sudden pipe failure can release hundreds of gallons per hour into your home.
Appliance Failures
Water heater ruptures, dishwasher overflows, washing machine hose bursts.
Sewage Backups
Category 3 contaminated water requires immediate professional response.
Storm and Roof Damage
Heavy rain through a compromised roof or wind-driven water entry.
Toilet Overflows
Particularly dangerous if contaminated water reaches flooring and walls.
Foundation Leaks
Water entering through basement walls or foundation cracks during heavy rain.
Based in Lawrenceville
Response Time by Area
Times are estimates based on typical traffic conditions. We always dispatch the nearest available crew.
Emergency FAQ
Is it really 24/7? Even holidays?
Yes. We respond to emergencies 24 hours a day, 7 days a week, 365 days a year. Christmas morning, Thanksgiving night, 3 AM on a Tuesday. Water damage does not wait, and neither do we.
How much does an emergency call cost?
There is no extra charge for emergency or after-hours calls. Our pricing is based on the scope of work, not the time of day. If your insurance covers the damage, you typically only pay your deductible.
Should I call my insurance company first or you?
Call us first. We can be on the way while you call your insurance company. The faster we start extracting water, the less damage your home sustains. We will help you with insurance documentation once we arrive.
What if I am not sure it is an emergency?
Call us anyway. If water is actively entering your home or you have standing water, it is an emergency. Even small leaks can cause significant hidden damage within hours. We would rather assess and find a minor issue than have you wait while damage grows.
Every Minute Counts. Call Now.
The longer water sits, the deeper the damage. Call now and we will be on our way.